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EXPOSED: Foremost Internet Provider, Spectranet is a Fraud.... Real Reasons Why You Should Not Buy Or Subscribed

Its no longer news how Internet providers in Nigeria swindle loyal customers but their ways differs. Spectranet is one of them, as subscribers on the network are having a tuff time with the operator.

Online research has it that, mixed reactions is trailing the internet provider as they keep deceiving their subscribers with different fraudulent promos, and making promises they will never fulfill.

Three years ago the service provider announced it migration to operate on the LTE platform which guarantees high speed. They also sent out messages through emails, sms and other channels to existing subscribers to trade in their old boxes (modem) for the new Spectranet LTE modem. And they gave a deadline  to subscribers to trade in their modems at no cost to the subscribers.

However, according to investigation and enquiry, LTE, is initial for Long Term Evolution, marketed as 4G LTE. It is a standard for wireless communication of high-speed data for mobile phones and data terminals. It is based on the GSM/EDGE and UMTS/HSPA network technologies, increasing the capacity and speed using a different radio interface together with core network improvements.

Meanwhile, what appears a simple exercise  ran into early storm as most of the subscribers who heeded the call to trade in their modems got stocked in the mud then.

As if that was not enough, the company has been coming out with different promos to attract more subscribers to their network, but many have now confirmed that the promos never work out as announced.

A Staff of Spectranet kept mum when our reporter inquired why they were ill at ease with the delivery of their promises on getting double gigabytes if you make payment before the expiration of your data. But some of the angry customers told our reporter that Spectranet has been scamming them with monthly subscriptions that do not really add up to one month.

“Spectranet is fraudulent. Most times you are not able to use your internet due to their own technical inadequacy and this may run into days yet when they bill you they do not take into cognizance the days you did not use your modem for no fault of yours. They simply disconnect you on or before 30 days”, a subscriber at the Ogba office told our reporter.

We are familiar with this swindle. Before the migration to LTE, Spectranet has never offered services for 30 days in a month, in some cases the modem goes blank unable to connect to Spectranet base station but in spite of this, Spectranet terminates service after 30 days not minding that for about three or four days within those 30 days they could not offer service for technical reasons.

“I think it is time the relevant authorities look into the activities of Spectranet and other service providers in Nigeria. It is obvious they are doing in Nigeria what they cannot do in their parent countries or any other nation where they operate”, a subscriber who said he had made payment before the expiration date of the modem fumed.

We will continue our investigations and update you with the latest about the alleged fraudulent operations of the service provider.

Additional: Society Reporters NG


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